Voice Documentation

No matter what industry your organization operates within, conducting all or part of your business by telephone can leave you facing a complex web of legal, industry and service-level compliance guidelines.

Centrality’s voice documentation solutions give you the tools to effectively monitor your call center and customer service representatives to ensure they are meeting quality expectations. Our enterprise-grade call recording platform is available at very affordable price points and still provides the most comprehensive call recording features and functionalities found in the marketplace today.

Our Partners

Want to save up to 30% annually on your company's technology spend?

Our people make us the business technology leader in Kentuckiana.

500 +

satisfied clients

20 +

years of experience

Meet the Team

What Our Customers are Saying

Another 5 star review from happy customer of Centrality Business Technologies. 5 out of 5 based on 10 reviews

Centrality will sell you what you need rather than what they want to sell you. They're great with the latest technology but they don't push it on you unless you really need it and can afford it. They are very adaptable and responsive. I would recommend them.


--Vas Abramov President & CEO, Creosalus

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