Voice Documentation

No matter what industry your organization operates within, conducting all or part of your business by telephone can leave you facing a complex web of legal, industry and service-level compliance guidelines.

Centrality’s voice documentation solutions give you the tools to effectively monitor your call center and customer service representatives to ensure they are meeting quality expectations. Our enterprise-grade call recording platform is available at very affordable price points and still provides the most comprehensive call recording features and functionalities found in the marketplace today.

Want to save up to 30% annually on your company's technology spend?

Our people make us the business technology leader in Kentuckiana.

500 +

satisfied clients

20 +

years of experience

Meet the Team

What Our Customers are Saying

"Thank you so much for always being there for me. You always step up to the plate when I am having network and phone issues. You take such good care of me. (Centrality) is my safety net and the backbone of my network!"

--Deborah Wolph, CIO, Caudill Seed Company

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