No matter what industry your organization operates within, conducting all or part of your business by telephone can leave you facing a complex web of legal, industry and service-level compliance guidelines.
Centrality’s voice documentation solutions give you the tools to effectively monitor your call center and customer service representatives to ensure they are meeting quality expectations. Our enterprise-grade call recording platform is available at very affordable price points and still provides the most comprehensive call recording features and functionalities found in the marketplace today.
Want to save up to 30% annually on your company's technology spend?
What Our Customers are Saying
Centrality Business Technologies11440 Bluegrass Parkway Louisville, KY (502) 267-2552
The weekly visits of our assigned Engineer (per your Defender program) give us the support we need and the ability to plan technology improvements for our ever changing requirements."