Managed Services

Technology is working at its best when your day-to-day users don’t even realize it’s there. But behind the scenes, keeping it all functioning in constant maintenance and support of your business goals can be an ongoing challenge. If you want to focus on your core business instead of your technology, Centrality’s Managed IT Services may be the solution for you.

Proactive IT

Centrality aims to save you valuable time and money by monitoring and managing one of the most critical components of your business – your IT operations. Our services are designed to proactively maintain servers and/or workstations by delivering regularly scheduled preventative maintenance. Furthermore, our Network Operations Center (NOC) monitors the health of your network and identifies any issues that may impact network performance. We provide prompt, responsive solutions to your short-term and long-term technological challenges keeping your business objectives in mind. For instance, some elements of managed services include:

• Desktop Trouble Tickets
• Unlimited Remote Support
• Patch Management
• Data Backup Management & Monitoring
• Workstation Optimization
• Asset Inventory Services
• Essential Security Services
• Server Management
• Anti-virus Management
• Virtual CIO

Managed Services provides a proactive IT services model – thus ensuring that your network is operating at an optimal level. Managed IT Services with Centrality provides total cost predictability with a monthly per user fee structure. Minimize downtime impact and duration through Centrality’s preventative maintenance and unlimited remote support.

Flexible Plans

We understand that businesses may require different levels of support. Therefore, we have designed our Managed IT Services plans to be flexible and customizable based on the needs of your business. Whether you are looking for a full managed services plan with both Proactive Server and Proactive Workstation, or only need of Managed Anti-Virus, MSP offers system reliability and performance.

Gain a Virtual CIO

One of the most valuable aspects of Centrality’s Managed Services is that your organization gains a trusted technology advisor. We work with many clients that are not large enough to have full-time IT staff, and we provide our expertise in maintaining best business technology practices as well as assisting in future IT resource planning and associated budgeting. This collaboration will assist in identifying the proper technology to optimize productivity and minimize interruption to your business operations.