On-Premise Support

Increase Your Business Technology Capabilities

  • REGULAR, CONSISTENT ON-SITE TECH SUPPORT
  • PROACTIVE TECHNOLOGY SOLUTIONS
  • DEDICATED ENGINEERS

An Extension of Your IT Team

On-Premise SupportCentrality’s On-Premise IT Services extend your IT capabilities. Furthermore, these services increase your ability to handle business technology initiatives with greater ease and flexibility. We treat each client uniquely, where we customize our level of involvement based on your current and future technology needs. Our engineers will not only guide and work with your existing IT departments seamlessly. We oftentimes  become another trusted member of your technology team. We strive in providing the input and IT solutions that you need, when you most need them.

Centrality has named this on-site IT support model the Centrality LTE Defender Program. A professional engineer is assigned to your account, and becomes familiar with the setup and specifics of your business and your network infrastructure. Whether we are visiting several times a week or once a month, our engineers follow a detailed and proactive technology checklist to use with each visit.

In addition, our clients receive a detailed summary from the assigned engineer after any work is completed. This includes a wrap up of any maintenance items, server check-ups performed, and any additional suggestions for continued optimization opportunities.

On-site Support, Customized for Optimal Effectiveness

  • Established, Local IT Support
  • Proactive vs. Reactive – Addressing Issues Before They happen
  • Site Visit Schedule Customized to Your Technology Needs
  • Proactive Software Updates
  • Predictive Maintenance
  • Excellence in Communication

 

Some of our clients prefer a hybrid model, with both on-premise IT services as well as remote support with Managed Services.

Our people make us the business technology leader in Kentuckiana.

500 +

satisfied clients

20 +

years of experience

Meet the Team

Why You’re Going to Love Working with Centrality

Simple

IT need not be complicated to be effective. We keep powerful solutions simple so you can manage the more challenging aspects of your business.

Flexible

Agile, nimble and adaptable in an array of industries and operations. We help you develop customized technology solutions that grow and adapt with your business.

Smart

A sharp and highly knowledgeable team devoted to continuous learning in the ever-changing technology landscape.

Customer Success Stories

See some of the results we've achieved for our clients, and let us do the same for you.

Centrality, your IT Solutions Provider

Since our founding in 1996, our team is dedicated to providing clients with IT solutions to help solve crucial business issues and increase productivity. From cyber security, managed services, cloud solutions, and server builds, we tailor our services to meet your company’s needs. We strive to not only serve as your trusted IT provider, but also a valued technology partner.

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