IT Success Story
Bachman Auto Group is a family-owned, Louisville based auto dealershipand has been a long-term client of Centrality. When Centrality wasfirstintroduced,Bachman waslooking for a regularly scheduled, on-site staff that could assist the in-house IT team. They needed a trusted and reliable technology partner to support their growing businessand advise on best IT and security practices specific to their business needs.
With the LTE Defender program, Bachman’s regularly scheduledon-site visits include a dedicated engineer assigned tasks to proactively maintain and manage IT resources. While the in-house team primarily handles end-user issues as well as server maintenance, Centrality provides an additional support arm.Over the course of the 20+ year partnership, Centrality has completed numerous projects, including server upgrades, cloud generation firewall deployment, license management, wireless, infrastructure cabling, and more.
Instead of hiring a staff of multiple full-time internal IT professionals and raising the company’s overall operating cost, Bachman sees a tremendous benefit to working with proficient IT experts with the same level of responsiveness.