Tue, August 6, 2013

Planning Before You Experience an Outage

telecommunication systems in louisville, ky

Planning for a disaster or outage to your business that may never come can seem like a waste of time, resources, and money. How much would it really cost if total communication to your business, your information, and your customers disappeared? It starts to make sense to really find out what is now available in the disaster recovery world.

The world of true disaster recovery and backup has changed.  It’s changed in the amount you will need to spend, how it is implemented, and how it is maintained. In the days when communications systems were implemented using proprietary hardware, you could expect the cost of backup/failover systems to nearly double your expense. Think about it. If you need true failover, you need two identical traditional PBX systems. One is used as your production system and the other is on standby. The problem is when you have an outage and the site is not accessible.  That failover system cannot be used.

The move to VoIP solutions alleviates cost by opening many affordable DR possibilities. This allows the backup/failover site to be remotely located, adding further protection against major primary system failures. A common server can backup communications and collaboration implementations, even while being shared with other applications. If you lose a site or a component of the production system, the standby server is ready to take over right away. If you lose access to your main location, simply use the DR site for all communications and business goes on without an outage.

There is no right or wrong approach to implementing UC for your organization. However, you do want to be sure to implement the one that best improves productivity, decreases cost, and has options available to protect your business against an outage or possible disaster recovery situation.

Contact Centrality today and we can help you choose the system that is right for your business needs.