Thu, February 13, 2014

Managed Services: What is Worry Free IT?

Imagine never having to deal with another computer crash, renewing a backup software license, or worrying about the security of your network files. This is also known as “uptime.” It is a slowly dissolving concept for businesses that desperately want to manage their business, not their technology.

When Centrality manages your IT services, those become worry free. We render prompt, responsive answers through our team of consulting engineers to all of your end-user IT challenges and get them back to work quickly. By utilizing Centrality’s Managed Services, you can maintain your systems proactively. This saves you money in the long run by preventing expensive network disasters from occurring in the first place.

Preventative maintenance and 24/7 network monitoring is also performed in order to detect any problems early on and keep them from escalating into more expensive repairs and downtime. To ensure your business network is safe, we also provide you with a coordinator who manages and audits your security. They also create a personalized Backup Disaster and Recovery Plan, and assists you in purchasing the right hardware and software going forward. Utilizing our Managed Services is like having your own personal IT support department without the added costs.

Here are some additional areas in which Centrality can help make your IT worry free:

  • Direct end user support
  • Best in business response times
  • Patch management
  • Data back-up management
  • Workstation optimization
  • Assist inventory services
  • Essential security services
  • Server management
  • Spam control management

For more information on how we can help your business become free of worry from IT issues, contact us for a free consultation.