Mon, February 11, 2019

IT Success Story: Kentucky Elder Law

Kentucky Elder Law is a Louisville based law firm that specializes in estate planning as well as planning for long-term care. When Centrality was introduced to their team, they were experiencing issues that many businesses face when it comes to IT Support – communication with their current vendor was lacking, and they felt that they did not have any long-term technology plans in place. Kentucky Elder Law needed a trusted and reliable technology partner to support their growing firm and advise on best IT and security practices specific to their business needs.

The Need for a New Technology Partner

Their business continues to grow at a rapid pace. As a result of this growth, more of their attorneys are establishing a presence at their second office location in Bowling Green, KY as well as from home offices. Network and data security are top of mind for KY Elder Law, and secure connectivity for these remote users was lacking. In meeting with the firm partners as well as the office manager, Centrality made recommendations on best security practices that safeguards their data and prevents potential cyber security threats.

Support with Centrality

In addition to security enhancement discussions, Centrality also implemented Managed Services to proactively protect, maintain, and support both workstations and servers. This includes anti-virus for these endpoints, as well as patching, remote monitoring and unlimited remote helpdesk. Barracuda CloudGen Firewalls were deployed at both office locations, to establish a more secure and reliable connection between Bowling Green and Louisville. This also provided a more user-friendly experience for home users needing remote access. Barracuda’s CloudGen Firewalls also provide an enhanced security level at the perimeter – including intrusion protection and detection, anti-virus and anti-malware, web content filtering, advanced threat detection among other security application services.

“We recently moved our managed services to Centrality and are so happy we did. They made the onboarding experience very easy. If you are looking for an IT company that will handle your business promptly and professionally, I highly recommend Centrality Business Technologies.”

Dawn Douthat, Office Manager at Kentucky Elder Law

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