VoIP Business Phone Systems

In today’s fast paced business market VoIP business phone systems can help you grow your business as well as reduce your telecommunications costs. VoIP, or Voice over Internet Protocol, is a means of transporting Voice packets. Traditionally, business phone systems have transmitted voice packets via copper wires and there is still plenty of copper wire in use. The internet, however, is a much more cost effective way to transmit data than copper wire and therefore phone systems have adapted themselves to VoIP technology.

VoIP technology is a popular voice solution because of the significant benefits compared to traditional analog or digital phone systems, including: cost savings, rich media and video capabilities, phone portability, service mobility and regularly added features.

Why VoIP Business Phone Systems

Centrality’s custom-tailored VoIP business phone systems are based around your business and user needs. We begin by understanding how to effectively integrate with your existing data network and connections, ensuring there is no jitter from heavy IP traffic. When transitioning to your new VoIP business phone systems, Centrality makes it easy on you. By providing training necessary to manage and administrate the new system, both in office and with your mobile workforce.

Communication systems for your business can be as basic as a simple dial tone when you pick up the telephone or as complex as a complete business process and presence management system that integrates fax, web chat, email and messaging through a single portal for unified communications.

Whether your company employs five or 500, we can help you identify which communication system is best for your organization. We are able to secure the most affordable and practical solution for your business phone systems needs. This may include and incorporate some of the following system features:

  • Key and digital telephone systems
  • Voice over IP (VoIP) and SIP solutions
  • Voice mail, paging, security, and intercom
  • Automated call distributors (ACD)
  • Automated attendants
  • Wireless phones, remote and mobile users supported
  • Unified messaging and communications
  • Presence management
  • Solutions for call centers
  • Enterprise call management
  • Integrated voice response (IVR)
  • Speech recognition
  • CRM and finance application integration
  • Exchange and Outlook integration

Therefore, Centrality will provide the solution that fits your budget, meets your technological needs and prepares your business for future growth.

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"Centrality will sell you what you need rather than what they want to sell you. They're great with the latest technology but they don't push it on you unless you really need it and can afford it. They are very adaptable and responsive. I would recommend them."

--Vas Abramov, President & CEO, Creosalus

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